Deefrent Media Limited

Technical Lead @Deefrent

Sept. 2023 - Present

Client Support and Response Time Improvement: Managed and maintained 15+ WordPress sites, promptly addressing client email inquiries and proactively resolving malware issues. Achieved a 50% reduction in response time for client website changes, significantly enhancing satisfaction and retention.

Training and Leadership in Technical Role: Transitioned to Technical Lead, overseeing a team of developers and providing mentorship. Conducted training sessions for WordPress developers, fostering skill development and collaboration.

WordPress Development and Maintenance Expertise: Developed and maintained multiple WordPress sites, ensuring functionality, security, and compliance. Implemented proactive measures to prevent and swiftly address malware issues, fostering trust.

Client Communication and Relationship Management: Acted as the primary liaison for client communication, adeptly addressing inquiries and providing unparalleled technical support. Cultivated strong client rapport through clear, responsive communication, ensuring loyalty.

Project Management and Task Prioritization Skills: Successfully managed multiple projects, prioritizing tasks to meet deadlines and exceed expectations. Collaborated with team members to delegate responsibilities efficiently, ensuring seamless project execution.

Continuous Learning and Professional Development: Stayed updated on WordPress trends and technologies, leveraging innovative strategies to optimize website performance. Committed to ongoing professional development, enhancing skills in web development and management.

Mafab Comm. Limited

Analyst @Mafab

May. 2023 - Present

Efficient Data Management and Migration: Led the daily extraction of Live CDRs, converting binary files to CSV and loading them into an Oracle Database using SQL. Achieved a 30% improvement in report processing time, facilitating timely tax generation and enhancing operational efficiency.

Data Analysis and Quality Assurance: Implemented procedures to analyze, update, and validate records with exceptional accuracy. Coordinated data migration to a new database, improving the efficiency of presenting project documentation.

Revenue Assurance and Billing Optimization: Developed revenue assurance practices, monitoring revenue streams and identifying weaknesses for management action. Conducted root cause analysis on network issues, leading to improved reconciliation and billing accuracy.

Technical Expertise and System Enhancement: Proficient in MS Office, QuickBooks, SQL, and MS Access. Managed MNP Database and designed billing solutions, showcasing technical acumen in telecom systems.

Flexisaf Edusoft Limited

Frontend Developer Intern @Flexisaf

Sept. 2023 - May. 2024

Acquired comprehensive skills in version control systems like Git and GitHub, encompassing repository management, branching strategies, and collaborative workflows, ensuring efficient project tracking and team collaboration.

Familiarized with advanced frontend frameworks and libraries such as React JS, gaining expertise in JSX syntax, modular component architecture, and state management paradigms, ensuring robust and scalable web application development.

Mastered foundational web development languages including HTML, CSS, and JavaScript, demonstrating proficiency in semantic markup, responsive design principles, and dynamic content manipulation through the Document Object Model (DOM), ensuring the creation of accessible and interactive web interfaces.

Digikraaft

Frontend Developer @Digikraaft

Jan. 2023 - Aug. 2023

Developed and implemented a "Wall of Fame", showcasing the achievements and contributions of current and former developers.

Utilized modern web development technologies such as React, and tailwind, resulting in a visually appealing and user-friendly website.

Collaborated with cross-functional teams, including designers and development team, to gather requirements and ensure alignment with brand guidelines.

Cedarview

Software Engineer @Cedarview

Dec. 2021 - May. 2023

Web Development Support: Wrote supporting code for web applications and websites to enhance functionality and user experience collaborating with cross-functional teams.

User Needs Analysis: Analyzed user requirements to determine technical specifications and recommend new or modified systems to improve performance leading to a 20% cost reduction.

Technical Documentation: Prepared over ten procedures for hardware and software installation and use to ensure proper maintenance and troubleshooting.

Conceptualized and designed a device STATION MONITOR to reduce operating losses at the station by less than 40%.

Debugging and Troubleshooting: Debugged and troubleshoot existing software, and hardware malfunctions and configured new systems gradually increasing system reliability and performance by 20%.

TIIDELab

Fellow @TIIDELab

Jun. 2022 - Dec. 2022

Developed Web Applications: Utilized HTML5, CSS3, JavaScript, Tailwind, Bootstrap, and React to develop functional and engaging web applications.

Continued Education and Professional Development: Stayed current with current web technologies and programming practices through participation in professional conferences and workshops, learning new technologies such as GraphQL.

DEngaged in a comprehensive learning environment that provided hands-on experience building web applications using best practices and industry standards.